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Module Two Assignment Guidelines and Rubric
BUS 210 Module Two Assignment Guidelines and Rubric
Overview
Using the management skills and practices that suit your team and its objectives can help to ensure the team’s efficiency and productivity.
Analyze the provided scenario to determine how management skills and practices can help support the team.
Scenario
Imagine that you are an organizational consultant for the SNHU Pet Supply Company. The director of retail operations has asked you to
evaluate the reason for some of the team’s drop in productivity and make recommendations for their improvement. Further conversations
with the team members and managers reveal a conflict in the way productivity and efficiency is being measured and handled.
The team members say that their managers micromanage them. Each week, the managers send out a task list for the team and expect them to
fill out detailed timesheets every day to cross-reference the task list. Any deviations from the list must be explained in a separate email.
Moreover, some team members feel their skill sets are not being used correctly, and that they would be better suited to do tasks that are not
being assigned to them. This has led to some resentment within the team, not to mention high levels of stress to meet the managers’ demands.
The managers maintain that they have just been following the process that’s been set out for years in the company. The many unresolved
issues are taking a toll on the team’s productivity and efficiency, which then feeds back into the conflict, creating a vicious circle.
Prompt
Write a brief report to the director of retail operations that explains the management skills and practices you feel will improve team
productivity and efficiency, using the module reading to support your recommendations.
Specifically, you must address the following rubric criteria:
OverviewOverviewOverviewOverview: Provide a brief overview of the problem you have been asked to resolve, making sure to note specific areas of conflict between
management approaches and employee feedback based on the provided scenario.
Management ApproachesManagement ApproachesManagement ApproachesManagement Approaches: Describe the general functions of management as well as the purpose and benefits of using established
management skills and practices, making sure to use course resources to support your explanation.
RecommendationsRecommendationsRecommendationsRecommendations: Recommend a new management approach, consisting of a blend of management skills and practices, that you believe
will help improve the team’s productivity and efficiency. Explain why you believe these approaches will be effective, and make sure to use
course resources to support your recommendations.
What to Submit
Your submission should be a 1- to 2-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins.
Sources should be cited according to APA style.
Module Two Assignment Rubric
CriteriaCriteriaCriteriaCriteria Exemplary (100%)Exemplary (100%)Exemplary (100%)Exemplary (100%) Proficient (85%)Proficient (85%)Proficient (85%)Proficient (85%)
NeedsNeedsNeedsNeeds
ImprovementImprovementImprovementImprovement
(55%)(55%)(55%)(55%)
Not Evident (0%)Not Evident (0%)Not Evident (0%)Not Evident (0%) ValueValueValueValue
OverviewOverviewOverviewOverview Exceeds proficiency
in an exceptionally
clear, insightful,
sophisticated, or
creative manner
Provides a brief
overview of the
problem, making
sure to note specific
areas of conflict
between
management
approaches and
employee feedback
based on the
provided scenario
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include providing a
clearer overview or
including specific
areas of conflict
based on the
scenario
Does not attempt
criterion
10
ManagementManagementManagementManagement
ApproachesApproachesApproachesApproaches
Exceeds proficiency
in an exceptionally
clear, insightful,
sophisticated, or
creative manner
Describes the
general functions of
management as well
as the purpose and
benefits of using
established
management skills
and practices,
making sure to use
course resources to
support the
explanation
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include describing in
sufficient detail the
general functions of
management as well
as the purpose and
benefits of using
established
management skills
and practices, or
better using course
resources to support
the explanation
Does not attempt
criterion
40
RecommendationRecommendationRecommendationRecommendation
ssss
Exceeds proficiency
in an exceptionally
clear, insightful,
sophisticated, or
creative manner
Recommends
approaches (blends
of management
skills and practices)
that will help
improve the team’s
productivity and
efficiency and
explains why these
approaches will be
effective, making
sure to use course
resources to support
the
recommendations
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include
recommending more
than one new
management
approach and
explaining with
sufficient detail and
clarity how these
approaches will be
effective
Does not attempt
criterion
30
Articulation ofArticulation ofArticulation ofArticulation of
ResponseResponseResponseResponse
Exceeds proficiency
in an exceptionally
clear, insightful,
sophisticated, or
creative manner
Clearly conveys
meaning with
correct grammar,
sentence structure,
and spelling,
demonstrating an
understanding of
audience and
purpose
Shows progress
toward proficiency,
but with errors in
grammar, sentence
structure, and
spelling, negatively
impacting
readability
Submission has
critical errors in
grammar, sentence
structure, and
spelling, preventing
understanding of
ideas
15
Citations andCitations andCitations andCitations and
AttributionsAttributionsAttributionsAttributions
Uses citations for
ideas requiring
attribution, with few
or no minor errors
Uses citations for
ideas requiring
attribution, with
consistent minor
errors
Uses citations for
ideas requiring
attribution, with
major errors
Does not use
citations for ideas
requiring attribution
5
Total:Total:Total:Total: 100%
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BUS-210-Q3548 Managing/Leading in Business 24E… Christopher Middleton
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Table of Contents Assignment Information Module Two Assignment Guidelines and Rubric
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